**Refund Policy for Style Anarouze Online Store**
Last Updated: [1/22/2024]
Thank you for shopping at Style Anarouze. We want to ensure you have a satisfying shopping experience, and our refund policy is designed to provide clarity on the process in case you are not entirely happy with your purchase.
**1. Eligibility for Refund**
1.1. **Damaged or Defective Products:** If you receive a product that is damaged or defective, please contact our customer support team within [14] days of receiving the item. We will guide you through the return process and provide a full refund or replacement, including shipping costs.
1.2. **Incorrect Item Received:** If you receive an item different from what you ordered, please notify us within [14] days of receiving the product. We will arrange for the correct item to be sent to you or issue a refund, including shipping costs.
**2. Return Process**
2.1. **Initiating a Return:** To initiate a return, please contact our customer support team at styleanarouze@gmail.com within [14] days of receiving the product. Provide your order number, and details of the issue, and, if possible, attach clear photographs of the product.
2.2. **Return Authorization:** Our customer support team will guide you through the return authorization process. Please wait for approval and further instructions before returning the product.
2.3. **Return Shipping:** For eligible returns, we will provide you with a return shipping label. Please pack the product securely and follow the provided instructions for returning the item.
**3. Refund Process**
3.1. **Refund Timeframe:** Once the returned item is received and inspected, we will process your refund within [X] business days.
3.2. **Refund Method:** Refunds will be issued using the original payment method. Please note that it may take additional time for the refund to reflect in your account, depending on your payment provider.
**4. Non-Refundable Items**
4.1. **Custom Orders:** Products that are customized or made to order are non-refundable unless they are damaged, defective, or incorrect.
4.2. **Clearance or Final Sale Items:** Clearance or final sale items are non-refundable.
**5. Contact Us**
If you have any questions or concerns about our refund policy, please contact our customer support team at styleanarouze@gmail.com.
**6. Changes to this Refund Policy**
We reserve the right to update and modify this refund policy at any time. Any changes will be posted on our website with the revised date.
Thank you for choosing Style Anarouze.
